Responsible Gambling at Playfina

Gambling should be entertainment with a fixed cost, not a source of income. Before you deposit, decide how much you can afford to lose and treat that money as spent. If you find yourself chasing losses, hiding your play or borrowing to gamble, stop and use the support services below.

Tools inside the casino

Playfina provides deposit limits, loss limits, wager limits, session-time reminders, a cooling-off period and self-exclusion. These tools are more effective when you set them before a session, not after a loss. A deposit limit that takes effect immediately is more useful than one you can raise the same day.

A simple budget rule

Set a monthly entertainment budget and divide it into sessions. Never use credit, rent money or savings. If you win, withdraw the original stake and play only with the remainder. If you lose the session budget, stop until the next planned session.

Where to get help in Australia

Gambling Help Online offers free, confidential support at gamblinghelponline.org.au. Lifeline is available on 13 11 14. Both services are free and available 24/7. If you are outside Australia, use the support links in the footer for your region.

Self-exclusion

If you need a longer break, ask support for self-exclusion. It blocks access to your account for the period you choose and is not reversible at will. You can also install blocking software such as Gamban on your devices.

Under 18

This site is for adults aged 18 and over. Gambling by minors is illegal. If you share a device with a young person, use parental controls and never leave a logged-in casino session unattended.